What action should a nurse take to facilitate communication with a client who is unresponsive or mumbling incoherently?

Using short, clear statements or open-ended questions is an effective approach when attempting to facilitate communication with a client who is unresponsive or mumbling incoherently. This method works well because it reduces overwhelm and confusion, allowing the client to grasp the essential content of what is being said. Clients who are struggling to communicate may benefit from the simplicity and clarity of short statements, as this can help them process the information better. Open-ended questions can also encourage them to express themselves in whatever way they can, fostering a sense of engagement and participation in the communication process.

This approach is focused on maintaining a supportive environment, which increases the likelihood that the client will feel comfortable trying to respond or interact, even in a limited capacity.

Other options may not be as effective. For example, speaking loudly might intimidate or further confuse the client, while written instructions may not be helpful for someone who is struggling to verbalize or comprehend due to their current state. Ignoring the client can be detrimental to their emotional well-being and could shut down any potential for communication altogether.